Expense Management Impacting the Bottom Line:

The client is a small-box retailer that has grown significantly through acquisition. Each site was responsible for their telecommunications expenses and standards, and had thousands of bills from disparate vendors and locations with different rate structures.

The client believed they were paying too much for their telecommunications service, but had no way of knowing exactly what issues they had or how to bring clarity to their operations. So they turned to Cadence to craft a comprehensive solution that include assisting with the definition of corporate standards, benchmarking and establishing telecommunication parameters for each site, auditing the invoices for errors and inconsistencies, negotiating better rates and lifting the burden of paying the bills.

By choosing Cadence as their telecommunication partner, the client realized immediate and ongoing hard dollar savings. Also, the partnership allowed the client to focus on the core competencies of their business, cutting significant amounts of time and manpower spent on managing their telecommunication expense. Hundreds of thousands of dollars in time and money were saved through outsourcing telecommunications auditing, procurement, and bill payment to Cadence.